Job openings for aws developer in north 24 parganas

Job Description

The Technical Architect will be responsible for designing and implementing a state-of-the-art Contact Centre solution using AWS Connect and building a CCaaS solution. The ideal candidate will have extensive experience in the Contact Centre domain, a deep understanding of AWS services, experience documenting existing solutions, and a proven track record of leading large-scale technology transformations.

Qualifications

● Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree preferred.

● Minimum of 8 years of experience in the Contact Centre domain, focusing on technology transformation.

● Proven hands-on experience with AWS Connect and its whole ecosystem

● Strong understanding of Contact Centre technologies, including IVR systems, ACD, CTI, and CRM integration.

● Excellent problem-solving skills and the ability to think strategically.

● Strong communication skills and the ability to collaborate effectively with cross-functional teams.

● AWS certification(s) such as AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or similar is highly desirable.

● Experience with Agile/Scrum methodologies is a plus.



This is Permanent remote opportunity on 3rd Party payroll (Pan India).
Maximum notice period shall not be more than 45 days

Required Qualification
Bachelor of Engineering - Bachelor of Technology (B.E./B.Tech.)